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Reverse Logistics Company Pvt ltd Enters Into An Agreement With Acer India
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Tuesday, June 12, 2012:
Reverse Logistics Company Pvt ltd, a provider of comprehensive reverse logistics solutions has joined hands with Acer to manage their returns. This agreement will allow Acer to increase customer satisfaction, reduce costs, and increase margins by managing returns in a systematic way.
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“We are pleased to have tied up with Acer to streamline their returns. In today’s marketplace, customer returns are a serious liability to any business. The challenge lies in processing returns at a proficiency level that allows quick, efficient and cost-effective collection and return of merchandise. RLC through its state of the art technology takes charge of the pan India acquisition of Acer’s returns, factory seconds, surplus and discontinued models. This is further repaired, refurbished, repacked and sold through our organized retail channel, GreenDust.” said Hitendra Chaturvedi, Founder & MD, RLC Pvt ltd.
With technology changing at the wink of an eye, the consumer electronics & PC hardware industry is evolving. The risk of obsolescence & customer retention make the role of reverse logistics significant. Moreover, with the strict e-waste laws that put onus on the manufacturers, Reverse Logistics Company Pvt ltd hopes to see the more organized flow back.
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