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eTechies.in Launches Operations In Pune
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Monday, July 30, 2012:
eTechies.in (www.eTechies.in), India’s first organized “Door-step, Online and phone” technical support & repair service for Desktops, Laptops, Printers and other digital devices, has successfully launched its services for consumers and Small office segment residing in Pune. Starting from the July 25, 2012, Consumers and Small Office users respectively will have end to end access to eTechies.in’s national toll free number 1 800 102 3311 and the in-house state of the art technical repair.
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In Pune, eTechies.in Technical Repair Centre (TRC) is centrally located at Zenith complex building, 405, 4th floor, Opp.Krishi Bhawan,near Agriculture college Shivaji Nagar Pune – 411005. With this brand new launch, eTechies.in is now present in full strength in Delhi/NCR, Bengaluru, Mumbai and Pune.
“We started with the idea of establishing a service platform which was unavailable to Indian consumers & SMBs. With the affirmative responses received for our centers in Delhi/NCR, Bengaluru and Mumbai, we are very excited about our new expansion to Pune. Our remote support is already provided to all our customers’ pan-India, so establishing a dedicated in-house technical repair centre is our endeavor towards taking our best services one notch higher for consumers and small businesses in Pune,” commented Mr. Rohit Chaudhary, Co-Founder & CEO, eTechies.in. “With our center in Pune, we would be able to reach out to the consumers with pain points which are essentially the post-warranty, when they typically have to scramble to find reliable support in the city. We intend to keep-up to our drive and commitment and offer the best of the breed technical solutions, with a core focus on meeting their needs around quality and velocity,” he further added.
In order to provide the finest level of service, the centre includes a state of the art quality control and repair desk for testing and repairing the devices. eTechies.in provides remote support to all the customers’ pan-India, be it a software glitch, mail problem or a hardware repair. eTechies.in’s Pune based Technical field Repair & Services model is further strengthened with the new TRC. Any technical issues brought up are directed to the Technical repair team and followed up until the concerns are resolved completely to the end users total satisfaction.
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